The Revival Program is an integral part of our commitment to taking a holistic lifecycle responsibility for our garments and moving beyond the point of purchase. It is designed to maximise the use of all our garments, ensuring that we make the most out of all the precious resources used to produce them, by giving them a second chance.
HOW THE REVIVAL PROGRAM WORKS
You can send back any old ASKET garments that you no longer need, want or use. All you have to do is register the garments you’d like to send back via our revival registration page and proceed to send them back to us. In return for sending us your garments you will receive a revival reward of 5-25 EUR depending on the garment (see reward values below) that can be used to invest in new garments at asket.com. After that we will do our best to make sure that all garments received through the revival program are either resold, remanufactured or recycled and that nothing goes to waste.
ITEMS ELIGIBLE FOR REVIVAL
You can send back any ASKET garments, no matter their age, condition or where it was purchased. We do however require you to wash the garments before returning them. While we do accept underwear we are unable to offer any revival reward for them since our revival options are limited but we will still make sure that they are taken care of in the best possible way.
Please note that we don’t accept garments from other brands as our revival and resale process is tailored to the styles and materials of our own collection.
REGISTERING ITEMS FOR REVIVAL
To register your garments for revival, simply go to our registration page and sign in with your email address and order number. You can use any previous order number to sign in and if you don’t have your order number you can have a link sent to your email.
In the portal you can select any items you’ve previously bought with us. If you’ve bought your garments second hand or received them as a gift they unfortunately can’t be registered via the portal but you can still register them by sending an email to [email protected]. If you’d like to send back garments bought using multiple email addresses that also need to be registered via email.
Please note that when registering for revival you should select your country of residence in the top right corner (or in the main menu on mobile). The shipping options, terms and reward values will be determined by the country from which you wish to make your return.
RETURNING GARMENTS FOR REVIVAL
In Sweden and Germany we offer free shipping for all revival returns. Upon registration you will receive a confirmation email containing a QR code that you can use to send your garments back with Postnord (SE) or DHL (DE) free of charge. Simply pack up your garments, go to the nearest service point and show them your QR code - they will arrange the shipping label for you and take care of the rest.
In all other markets we are unfortunately unable to provide shipping at this time but are working on rolling it out.
If you are based within the EU (not SE or DE), please send your garments back to our warehouse in Germany with a carrier of your choice*. Address: Ingram Micro CFS E-Business GmbH (ASKET), Kölner Str. 104, 48163 Münster, GERMANY.
If you are based outside the EU, please send your garments back to our office in Stockholm with a carrier of your choice* and make sure to mark any customs paper clearly with “returned goods” and a total value of €10 to avoid any customs issues or fees. Address: ASKET, Dalagatan 27, 113 24, Stockholm, SWEDEN.
Please note that you can’t return your revival items along with any regular returns as our warehouses will be unable to receive them mixed.
*For your safety we recommend that you choose a traceable shipping option.
As a small token of our appreciation we offer a revival reward of 5-25 EUR per garment sent back for revival.
You will receive your revival reward in the form of a voucher in your confirmation email as soon as our warehouse has processed your return, normally no more than five days after receiving the parcel.
The revival reward voucher has no expiration date and can be used at asket.com whenever you want to invest in something new or for second hand garments in the future.
Learn more about the reward values on the revival program page.
WHAT WE DO WITH THE GARMENTS
No matter what you send back we’ll do our very best to ensure that it’s put to the best possible use. Truth be told we have just started collecting garments and we’ll have to learn as we go but in essence the plan is as follows:
Garments in good condition will be washed, repaired if needed and then resold by us. For garments that can’t be resold we’ll try to come up with more creative solutions like remanufacturing or recycling them into new garments or other kinds of products. When that’s not possible we’ll look to down-cycle them into input materials for other industries, like rags or insulation. Most importantly, nothing should end up in landfill.
We’ll keep you posted on our progress as soon as we start reviving products and getting results.
WHY SEND GARMENTS BACK
If you’re already gifting, reselling or repurposing old garments on your own then cudos to you, keep doing what you’re doing. We’re happy as long as they are given a second life. The Revival Program is only meant to offer a convenient and responsible way to dispose of unwanted garments for those who don’t.
Because keeping clothes in use just nine extra months could reduce their footprint by up to 30%. Still, far too many garments are retired either prematurely or irresponsibly, leading to a massive waste issue. The fact is that less than 25% of all garments produced globally are collected for either resale or recycling, less than 1% is recycled into new clothing, and the remaining 75% are destined for either landfill or incineration.
Donating might seem like a great option, but do you really know where it ends up? Unfortunately quite little is resold locally and a large share of donated garments still find their way to a landfill after travelling across the globe.
By sending your garment back to us you can rest assured that they will be put to the best possible use and retained at the highest possible value.