Returns and Exchanges


Register your return for a refund or exchange and process your return by clicking the button below. Make sure you’ve selected your shipping country in the top right corner (or in the main menu on mobile) to get accurate information.

Free Exchanges

Ordering from Germany we cover exchange shipping - completely free of charge. Returns are subject to a fee of 4 EUR.

Pre-Printed Return Label

In Germany your original order comes with a pre-printed return shipping label. Just register your return below and drop the parcel at the nearest DHL location.

Immediate Exchanges

As soon as you register your exchange, our warehouse will process it and it’ll ship within the next working day - you don’t need to wait until we’ve received your return.