HELLO! FREE STANDARD SHIPPING OVER 100 EUR | ALWAYS FREE RETURNS & EXCHANGES
Welcome to our self-service return page open 24/7. Register your return for a refund or exchange and process your return by following the steps below. Make sure you’ve selected your shipping country in the top right corner (or in the main menu on mobile) to get accurate information.
Ordering from the EU, US, UK or Norway we cover both return and exchange shipping - completely free of charge. Outside these regions, ASKET will cover your exchange shipment, while you need to organize and pay for your return shipping yourself.
In Sweden, you’ll get a QR shipping code upon return registration, just show it at the post office - no printing. In Germany your order comes with a pre-printed label. In other countries, you get your return label upon registration, print it and drop off at your nearest pickup point.
No matter where you’re returning from, the second you register your exchange, we’ll send it to our warehouse for processing and it’ll ship within the next working day - you don’t need to wait until we’ve received your items back to get your exchange shipped.